Dealer Resources

Welcome to UltraWater Solutions! We’re excited to have you as part of our dealer network, bringing clean, high-quality water solutions to more homes and businesses. As a dealer, you have access to industry-leading products, competitive pricing, and the support you need to succeed. Whether you’re helping customers find the right filtration system or growing your business, we’re here to support you every step of the way. Let’s make a difference together!
We are committed to supporting our dealers with comprehensive training to ensure their success. This includes hands-on in-home demo training, where we guide you through the process of showcasing our water filtration systems effectively to potential customers. Additionally, we provide detailed training on how to navigate and utilize the dealer websites and dashboard, giving you the tools to manage your orders, track your performance, and access important resources. Our training is designed to empower you with the knowledge and skills needed to grow your business and provide excellent customer service.
In Home Demo
Platform How-To Videos
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- Navigating Your Dealer Account
- Place a Retail Order
- Place a Wholesale Order
- Navigating Your Dealer Dashboard (See Commissions, Customer Orders, etc.)
- How to See Your Downline and Override Commissions
- Sharing Your Replicated URL and Product Specific Links
- How You Get Paid
- How To: Order a City Water or Well Water Test Kit for Your Customer
- Ordering a City or Well Water Test Kit Flowchart – Standard Procedure
Product Training
Weekly Dealer Calls
- Why You Need the UltraHome Questionnaire! (4.8.25)
- UltraHome & Tech Talk: Get Your Questions Answered! (4.15.25)
- Tech Talk: Get Your Questions Answered! (4.22.25)
- New Platform Call (4.29.25)
- Dealer Live Platform Training (5.6.25)
- New Pre-Sale Questionnaire & Tank Overview (5.13.25)
- Boost Sales: Cross-Selling Tips (5.20.25)
- Open Forum (5.27.25)
- New Tankless R/O (6.3.25)
- Update on Tankless R/O (6.17.25)
- Split Discounts & MP Fees (7.1.25)
- Well Water,LED UV & Ozone Systems (7.15.25)
- Brochure Update (7.29.25)
- Dealer Training with Abbey & Keely (8.5.25)
- How to Do an In Home Demo W/Ronnie Ruiz! (8.12.25)
- Collaboration Call/ Tips & Tricks! (8.19.25)
- In Home Demo Cont. +Q&A (8.26.25)
- Ionizer Training 101 (9.2.25)
- Whole Home Training 101 (9.9.25)
- Warranty Overview & Performance Expectations (9.16.25)
- Installation Issues and Red Flags (9.23.25)
- Marketing Techniques to Help Boost Sales (9.30.25)
- Post Sale Involvement & Customer Follow-Up (10.7.25)
- LIVE Water Class With CEO Jay Hare (10.14.25)
- Ionizer & Whole Home Tech SOP (10.21.25)
- Dealer Dashboard 2.0 Walkthrough (10.28.25)
- Get Ready for Black Friday & Cyber Monday (11.4.25)
UltraWater Solutions 3-Ring Binder
Note: All marketing materials, advertisements, and promotional content for UltraWater Solutions must follow the UltraWater Solutions Brand Guidelines and be reviewed and approved by Corporate prior to use or distribution.
UltraWater Solutions provides a variety of marketing assets to help dealers effectively promote our products and grow their business. This includes high-quality logos, print-ready files, sales scripts, and access to lead generation programs designed to attract and convert potential customers. These resources ensure a consistent brand message while giving dealers the tools they need to educate and engage their audience.
Note: All marketing materials, advertisements, and promotional content for UltraWater Solutions must follow the UltraWater Solutions Brand Guidelines and be reviewed and approved by Corporate prior to use or distribution.
Image Assets
Print-Ready Files (Brochures, Biz Cards, etc)
Scripts
Videos
Social Media
At UltraWater Solutions, we believe in rewarding or dealers for their dedication to promoting clean, healthy water solutions. Our compensation plan is designed to help grow your business, increase your earnings, and achieve long term success.
UltraWater Solutions provides a set of essential forms to ensure smooth transactions, accurate orders, and proper documentation. These forms cover key processes like pre-sale assessments, custom requests, proposals, offline orders, and installation reports. Using the right form at the right time helps streamline operations and maintain clear records for both your customer and you!
Live Chat
Chat with a live person
Monday – Friday, 9 AM – 4 PM PST
help@ultrawatersolutions.com
We’ll respond in 2 business hours!
Call
Technical difficulties placing an order?
We’re here for you. Call (775) 993-7202
Need Tech Support?
For Whole Home
Systems
Email: help@ultrawatersolutions.com
Call: (775) 324-2400
For Ionizers
& Everything Else
Email: techsupport@alkaviva.com
Call: (775) 324-2400
09.22.2025 – Whole Home Installation Video
Available now here: Whole Home Install Link
Also located in the Training Section of the Dealer Resources
08.26.2025
Updated contact info for Ronnie Ruiz:
- Phone: (775) 993-7739
- Email: rruiz@alkaviva.com
Coming Soon: Whole Home Installation Video
